Refund policy
Return & Refund Policy
Last Updated: July 30, 2026
At Nomad Fits, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
We offer a 7-day return policy from the date your order is delivered. To be eligible for a return, the item must:
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Be unused, unworn, and in its original condition.
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Be returned with all original tags, packaging, and accessories.
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Not be damaged due to misuse or improper handling.
Non-Returnable Items
The following items cannot be returned:
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Personalized or custom-made products.
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Gift cards.
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Products marked as final sale.
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Items returned without original packaging or tags.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos of the product and packaging. We'll arrange a replacement or issue a refund after verification.
Refunds
Once we receive and inspect your returned item, we'll notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
For Cash on Delivery (COD) orders, refunds will be made via bank transfer or UPI after your bank details are verified.
Exchanges
We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact our support team.
Return Shipping
If the return is due to our error (wrong, damaged, or defective product), we will bear the return shipping cost.
For all other eligible returns, return shipping charges may be the customer's responsibility.
Order Cancellation
Orders can be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Nomad Fits
Email: official@nomadfits.com
Website: www.nomadfits.com